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HTPC World
FAQ?

1. Why should I buy a Media Center PC from Custom Computa?
2. What warranties do give with your Media Centre PCs?
3. How much is delivery?
4. Why do your Media Centre PCs seem expensive?
5. Where is Custom Computa located?
6. Can I call you? What are you registration details
7. I don't trust the internet, can I pay by Cheque or BACS?
8. What Security do you have for your website?

Q. Why should I buy a Media Center PC from Custom Computa?

A. Custom Computa is unique when it comes to silent HTPC's/Media Centre PC's. We build Home Theatre PC's to be powerful and silent. We are the only HTPC store that specialises in silent Media Centers.

We cater for a clientele that demands high quality and value for money. We don't compromise on quality.

Q. What warranties do give with your HTPC's/Media Centre PC's?

A. All HTPC's/Media Centre PC's built by Custom Computa come with one year return to base warranty as standard. It gives you peace of mind. This is all included in the price of the Media Centre PC.

Q. How much is delivery?

A. Our prices are always displayed as Fully Inclusive and this includes Free UK Delivery on most items. It keeps things simple and clear for our customer.

Q. Why do your Media Centre PCs seem expensive?

A. Our Home Theatre PC's are made to be silent and the very best silent components go into them. To make our Media Centre PC’s silent we use the very best components on the market – and this comes at a price. What we do know is that when it comes to Media Centers it is worth paying for a quality machine that is silent. The silent components we use on an average Media Centre PC comes to more than £550.

If you want a cheap Media Centre PC then we are probably not the store for you. If you want something that is high quality, powerful, silent, and stylish – then you have come to the right place.

Q. Where is Custom Computa located?

A. Our offices are located in Canary Wharf, London. For those that are not familiar with the area, this is the new Financial and Technological hub of London.

Q. Can I call you?

A. Yes, feel free to call us Monday - Friday 9am - 6pm (Saturdays 9am - 1pm) on 0800 321 3378 (Free Phone if you are calling from a Landline) or call on 07888 665309 (if you are calling from a mobile). Please do not hesitate to contact us if you have any questions at all about Media Centre PCs.

CustomComputa.com Ltd is a Limited Company registered in England, United Kingdom. The Company Registration Number is 06562442. CustomComputa.com Ltd is registered in address is 4 Malabar Street, Canary Wharf, London E14 8LY, United Kingdom.

Q. I don't trust the internet, can I pay by Cheque or BACS/CHAPS?

A. Our website is secure and is verified for its security by Hacker Safe. We will do whatever we can do to make your shopping experience comfortable. If you would like to pay by cheque or BACS/CHAPS then please contact our sales department on the telephone or on email and we can give you instructions.

Q. What Security do you have for your website?

A. Our website is secure and is verified for its security by Hacker Safe. It is one of the highest and most trusted Security Seal an online store can have. Please click on the Hacker Safe seals to find out more about this. You will notice that as soon as you Log In you are protected by SSL (Secure Socket Layer) Encryption. This is the Lock Icon you see at the address bar. All payments are processed by SSL and each method has its own SSL.

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